trouble with sound

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ubamous3

1
i just had someone build a new computer with the soundcard built on with the motherboard;and i have had trouble with the sound since the beginning; and i m not sure whether it's a conflict in device or programs or what not or it's a defective motherboard; evertime i start playing a song, it has a dragging stuttering sound as well as whenever i change the volume or touch the keyboard or mouse etc.....

has anyone had this kinda problem before?
 
Duracell

Duracell

1
try to download and install the latest soundchip drivers from chipset fabricator's hompepage;
for this you have to know what chipset and soundchip is mounted on the motherboard;

this is just an example:
motherboard = ASUS A7V8X
chipset = VIA KT400A
soundchip = VIA Six Trac
download = http://www.viaarena.com/?PageID=69


Greetings from
Duracell
 
dx

dx

1
Yes popping/studdering sound is a known problem with some chipsets and sound cards. It is usually fixable with the latest or correct drivers.

As the guys have said.... letting us know what Mobo you have and what operating system you are using will help us to diagnose your problem better. ;)
 
U

ubamous3

1
ok, i dont know what the brand of the mobo is but it's brand new and here's the info i extract from computer management console ( im on windows 2000)

see if any of the stats listed here tell u about the motherboard

System Information report written at: 06/04/2003 02:36:36 PM
[System Summary]

Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 3 Build 2195
OS Manufacturer Microsoft Corporation
System Name PAUL
System Manufacturer KM266_
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~2008 Mhz
BIOS Version Phoenix - AwardBIOS v6.00PG
Windows Directory C:\WINNT
System Directory C:\WINNT\System32
Boot Device \Device\Harddisk0\Partition1
Locale United States
User Name PAUL\paul
Time Zone Pacific Daylight Time
Total Physical Memory 261,612 KB
Available Physical Memory 48,956 KB
Total Virtual Memory 1,422,196 KB
Available Virtual Memory 943,324 KB
Page File Space 1,160,584 KB
Page File I:\pagefile.sys

-----------
Address Range Device Status
0x0000-0x0CF7 PCI bus OK
0x0000-0x0CF7 Direct memory access controller OK
0x0D00-0x3FFF PCI bus OK
0x4100-0x4FFF PCI bus OK
0x5010-0xFFFF PCI bus OK
0xA000-0xAFFF VIA CPU to AGP Controller OK
0xA000-0xAFFF SAPPHIRE RADEON 9000 ATLANTIS PRO OK
0x03B0-0x03BB VIA CPU to AGP Controller OK
0x03B0-0x03BB SAPPHIRE RADEON 9000 ATLANTIS PRO OK
0x03C0-0x03DF VIA CPU to AGP Controller OK
0x03C0-0x03DF SAPPHIRE RADEON 9000 ATLANTIS PRO OK
0xB000-0xB007 Win2000 Promise Ultra133 TX2 (tm) IDE Controller OK
0xB400-0xB403 Win2000 Promise Ultra133 TX2 (tm) IDE Controller OK
0xB800-0xB807 Win2000 Promise Ultra133 TX2 (tm) IDE Controller OK
0xBC00-0xBC03 Win2000 Promise Ultra133 TX2 (tm) IDE Controller OK
0xC000-0xC00F Win2000 Promise Ultra133 TX2 (tm) IDE Controller OK
0xC400-0xC407 Lucent Win Modem OK
0xC800-0xC8FF Lucent Win Modem OK
0xCC00-0xCC1F VIA USB Universal Host Controller OK
0xD000-0xD01F VIA USB Universal Host Controller OK
0xD400-0xD41F VIA USB Universal Host Controller OK
0x0A79-0x0A79 ISAPNP Read Data Port OK
0x0279-0x0279 ISAPNP Read Data Port OK
0x0274-0x0277 ISAPNP Read Data Port OK
0xD800-0xD80F VIA Bus Master IDE Controller OK
0x01F0-0x01F7 Primary IDE Channel OK
0x03F6-0x03F6 Primary IDE Channel OK
0x0170-0x0177 Secondary IDE Channel OK
0x0376-0x0376 Secondary IDE Channel OK
0xDC00-0xDCFF C-Media AC97 Audio Device OK
0xE400-0xE4FF VIA Rhine II Fast Ethernet Adapter OK
0x0010-0x001F Motherboard resources OK
0x0022-0x003F Motherboard resources OK
0x0044-0x005F Motherboard resources OK
0x0062-0x0063 Motherboard resources OK
0x0065-0x006F Motherboard resources OK
0x0074-0x007F Motherboard resources OK
0x0091-0x0093 Motherboard resources OK
0x00A2-0x00BF Motherboard resources OK
0x00E0-0x00EF Motherboard resources OK
0x04D0-0x04D1 Motherboard resources OK
0x0800-0x0805 Motherboard resources OK
0x0290-0x0297 Motherboard resources OK
0x0020-0x0021 Programmable interrupt controller OK
0x00A0-0x00A1 Programmable interrupt controller OK
0x0080-0x0090 Direct memory access controller OK
0x0094-0x009F Direct memory access controller OK
0x00C0-0x00DF Direct memory access controller OK
0x0040-0x0043 System timer OK
0x0070-0x0073 System CMOS/real time clock OK
0x0061-0x0061 System speaker OK
0x00F0-0x00FF Numeric data processor OK
0x03F0-0x03F5 Standard floppy disk controller OK
0x03F7-0x03F7 Standard floppy disk controller OK
0x03F8-0x03FF Communications Port (COM1) OK
0x02F8-0x02FF Communications Port (COM2) OK
0x0378-0x037F Printer Port (LPT1) OK
0x0060-0x0060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x0064-0x0064 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x0201-0x0201 Standard Game Port OK
 
U

ubamous3

1
ok, i installed sandra and this is what i find out; see if this is the info that's relevant; and i am on windows 2000


System Mainboard
Manufacturer : Jetway
MP Support : No
Model : KM266-8235
BIOS ID : 04/18/2003-KM266-8235-6A6LVJ19C-00
System Chipset : VIA KT266/A,KT333 Chipset

System Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 4
Maximum Installable Memory : 1024MB
Bank0/1 - A0 : Empty

System Chipset
Model : VIA Technologies Inc VT8375 ProSavageDDR PM266/KM266 CPU to PCI Bridge
Bus(es) : ISA AGP PCI USB SMBus/i2c
Front Side Bus Speed : 2x 134MHz (268MHz data rate)

Logical/Chipset Memory Banks
Power Down Mode : No
Fixed Hole Present : No

Memory Module(s)
Memory Module 3 : 256MB 16x(16Mx8) SDRAM PC100-222-622 (CL2 upto 100MHz)
Memory Module 4 : 256MB 16x(16Mx8) SDRAM PC133U-333-542 (CL3 upto 133MHz) (CL2 upto 100MHz)

Environment Monitor 1
Model : ITE IT8705/12 ISA
Mainboard Specific Support : No

Temperature Sensor(s)
Board Temperature : 52.0°C / 125.6°F
CPU Temperature : 36.0°C / 96.8°F
Power / Aux Temperature : 29.0°C / 84.2°F

Cooling Device(s)
Auto Fan Speed Control : No
CPU Fan Speed : 4116rpm
 
U

ubamous3

1
oh thanks a bunch duracell!! :) i didnt know about this helpful post of yours until just now ; my email system is very sporadic in delivering mail; half of the time, i dont get email messages notifying me from the diff. forums that i belong to :(

i def. will try this new update and see if that solves the problem; thanks again; god bless!

Duracell said:
this is all we need to know; read the ReadMe, dowload and install the driver;



homepage: http://www.viaarena.com/?PageID=69
ReadMe: http://downloads.viaarena.com/drivers/audio/ComboAudio_A1u350cReadme.txt
driver download: http://downloads.viaarena.com/drivers/audio/ComboAudio_A1u350c.zip



Greetings from
Duracell
Click to expand...
 
Duracell

Duracell

1
for a board with VIA chipset you always should install:
1. chipset drivers (VIA Hyperion drivers)
3. USB filter drivers
2. VGA drivers (if onboard VGA)
4. Audio Device Drivers (if onboard sound)
5. networking drivers (if LAN onboard)
 
U

ubamous3

1
Duracell said:
for a board with VIA chipset you always should install:
1. chipset drivers (VIA Hyperion drivers)
3. USB filter drivers
2. VGA drivers (if onboard VGA)
4. Audio Device Drivers (if onboard sound)
5. networking drivers (if LAN onboard)
Click to expand...

duracell, i tried to install the hyperion 4in1 driver, but i get this error message, i'll post the pic here

about usb filter, do i have to reboot first before i install that? can u help me more with the vga drivers and the audio device drivers links plesae? i dont think i need to update networking drivers 'cause im on a lan and i havent had any trouble with it yet. Allthis hardware stuff is wayyyy out of my newbie league!!! :(
 

Attachments

U

ubamous3

1
oh gosh, more confusion; so u say i have a c-media soundchip for sure? i look at sisandra and i couldnt find anything that says about c-media soundchip or even soundchip for that matter;

i dont even have a clue what a media chip is in order to find the driver; where in sisandra do uthink they will give u that information?
i swear, i want to cut my wrist about now withthis computer
 
Master

Master

Gold Member
Taken from your listing:

0xDC00-0xDCFF C-Media AC97 Audio Device OK


Duracell referred to this already but his link to the audio drivers were not really correct.

Try the hyperion drivers and the c-media soundchip driver...should work
 
Master

Master

Gold Member
the link for drivers is above...please read again ;)

For the hyperion drivers...hmm never saw this before but try to start the setup.exe within the temp folder.

Or try to extract them to something like c:/temp
 
Duracell

Duracell

1
==> ubamous3

ubamous3 said:
duracell, i tried to install the hyperion 4in1 driver, but i get this error message, i'll post the pic here
Click to expand...
never saw this error;
try to extract the hyperion manually first, clear your temp folders and then run setup.exe;


about usb filter, do i have to reboot first before i install that?
Click to expand...
it can not harm;


can u help me more with the vga drivers
Click to expand...
they are only needed if you have not a plugged PCI or AGP graphic card;


i dont think i need to update networking drivers 'cause im on a lan and i havent had any trouble with it yet.
Click to expand...
you are right, don't fix it if it isn't broken;

about the audio drivers i'm not sure anymore; :confused:


==>Master

Isn't the C-Media AC97 integrated in VIA's southbridge? :confused:
i thought it is the same like VIA's AC97, but I'm not sure about;
 
Master

Master

Gold Member
Isn't the C-Media AC97 integrated in VIA's southbridge?
Click to expand...
I am not sure too but i dont thing so. The most manufactureres are using mostly an ALC650 (Realtek) together with the Via chipset.

For my onboard sound solution i had to use the realtek drivers but the sound was awfull...i am using a soundcard with a c-media chipset now.
 
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