"Focus or Tracking Error", not a drive speed or media problem. Please Help.

C

c_wag03

Member
I have an Internal DVD +/- RW drive. It has worked fine, until all of a sudden it won't burn DVD's without giving a "focus or tracking error", I use Nero 6.3.0.3, but I've tried other programs as well, and nothing works. Like I said, it was working fine for months, and this just happened all of a sudden. The last think I did was try to burn a DVD with DVD Shrink.

It burns CD's and CD-RW's fine, just not DVD's. I have tried both DVD+R's and DVD+RW's, and I am using high quality media (Sony and Memorex). I also tried using slower burn speeds, and still get the error. I also upgraded the firmware. Nothing has worked. Is my drive broke? Does anyone know any way to fix this problem? My Hard Drive is very full (about 5 gb out of 80 left) could that have anything to do with it?
 
serjer

serjer

1
hi
plz give the name of ur drive & the operating system u're running
& wait a bit 4 the big boyz 2 come 2 help ;)
 
C

c_wag03

Member
My Drive and Operating System

Hi,
My drive is a MagicSpin 8x Dual format drive. My operating system is Windows XP Pro. If I need to give any more info, please let me know, I really want to fix this.
 
A

AZImmortal

1
just because the drive was working fine before doesn't mean it's working fine now. a "focus or tracking error" sounds like it's hardware-related to me, although i have no specific knowledge of the error. you might want to try using the drive in another computer in order to see if it's functioning correctly.
 
C

c_wag03

Member
Nero Log

Also, I forgot to add that when I do a Nero Simulation, it also says the same error. I notice a lot of people say that when they cant burn, their simulation still works fine...this is not the case for me. Mine gives a focus or tracking error even when i do a simulation. Also, here is the nero log from the simulation:

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:03:20 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 7:18:06 PM
Nero version: 6.3.0.3
Recorder: <GENERIC DVD RW 8XMax> Version: 130I - HA 1 TA 0 - 6.3.0.3
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <GENERIC DVD RW 8XMax >Version: 130I - HA 1 TA 0 - 6.3.0.3
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD800JB-00CRA1 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : GENERIC DVD RW 8XMax atapi Port 1 ID 0 DMA: On
CdRomPeripheral : _NEC NR-7800A atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
GENERIC DVD RW 8XMax D: CDRom3
_NEC NR-7800A E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 40894464 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 255MB (261196kB)
Free physical memory: 96MB (98392kB)
Memory in use : 62 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

14.4.2004
UDF/ISO compilation
10:39:20 PM #1 Phase 112 File dlgbrnst.cpp, Line 1800
DVD-Video files reallocation started

10:39:21 PM #2 Phase 114 File dlgbrnst.cpp, Line 1800
DVD-Video files reallocation completed (no file modified)

10:39:21 PM #3 Text 0 File Isodoc.cpp, Line 6029
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : TRUE
Write : FALSE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:39:21 PM #4 Phase 111 File dlgbrnst.cpp, Line 1800
DVD-Video files sorted

10:39:21 PM #5 Text 0 File Reader.cpp, Line 118
Reader running

10:39:21 PM #6 Text 0 File Writer.cpp, Line 124
Writer GENERIC DVD RW 8XMax running

10:39:21 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3882
First writeable address = 0 (0x00000000)

10:39:21 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3882
First writeable address = 0 (0x00000000)

10:39:21 PM #9 Text 0 File Burncd.cpp, Line 3101
Turn on Disc-at-once, using DVD media

10:39:21 PM #10 Text 0 File DlgWaitCD.cpp, Line 240
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286112 (508:01.37, 4465MB)

10:39:21 PM #11 Text 0 File DlgWaitCD.cpp, Line 245
Write in overburning mode: FALSE

10:39:21 PM #12 Text 0 File DlgWaitCD.cpp, Line 2085
Recorder: GENERIC DVD RW 8XMax, Media type: DVD+RW
Disc Manufacturer ID: PHILIPS, Media Type ID: 041, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

10:39:21 PM #13 Text 0 File DlgWaitCD.cpp, Line 406
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:39:21 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 779
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [GENERIC DVD RW 8XMax ]
1: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (0) not provided
original disc pos #0 + 1 (1) = #1/0:0.1
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1 blocks [GENERIC DVD RW 8XMax ]
--------------------------------------------------------------

10:39:21 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 948
Prepare recorder [GENERIC DVD RW 8XMax ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 2:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
2: TRM_DATA_MODE1, 2048/0x00, FilePos 4681957376 4681957376 4681959424, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2286112 | 2 | 0 | 0x00 | 0x41
2286112 | 2 | 1 | 0x00 | 0x41
2286113 | lead-out | 1 | 0x00 | 0x41

10:39:23 PM #16 Phase 32 File dlgbrnst.cpp, Line 1800
Simulation started at 2.4x (3,312 KB/s)

10:39:23 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2264
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:39:23 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2264
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

10:39:23 PM #19 Text 0 File Cdrdrv.cpp, Line 7941
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+RW (9), Part Version: 2
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Media Specific:
00 01 50 48 49 4C 49 50 - 53 00 30 34 31 00 39 23 ..PHILIPS.041.9#
00 9F 7C 5C 02 28 00 9A - 7E 70 02 28 00 A0 7B 68 ..|\.(..~p.(..{h
02 28 04 04 20 E0 00 F0 - 00 00 00 00 00 00 00 01 .(..............

10:39:23 PM #20 Text 0 File dlgbrnst.cpp, Line 1658
Set remaining time: 23:46,112 (1426112ms) -> OK

10:39:23 PM #21 Text 0 File DVDPlusRW.cpp, Line 564
Start write address at LBA 0
DVD high compatibility mode: Yes

10:39:26 PM #22 SCSI -1039 File Cdrdrv.cpp, Line 1431
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03340000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x00 0x02 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x09 0x01

10:39:26 PM #23 CDR -1039 File Writer.cpp, Line 301
Focus or tracking error

10:39:27 PM #24 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

10:39:27 PM #25 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

10:39:27 PM #26 SCSI -1039 File Cdrdrv.cpp, Line 1171
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x35 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x09 0x01

10:39:27 PM #27 Text 0 File dlgbrnst.cpp, Line 1658
Set remaining time: 0:00,000 (0ms) -> OK

10:39:27 PM #28 Text 0 File dlgbrnst.cpp, Line 1658
Set remaining time: 0:00,000 (0ms) -> OK

10:39:27 PM #29 Phase 34 File dlgbrnst.cpp, Line 1800
Simulation failed at 2.4x (3,312 KB/s)


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 12:32:46 PM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/17/2002 9:05:10 AM
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 3:27:50 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
 
Duracell

Duracell

1
i don't have a clue about "Focus or tracking error" but this:

c_wag03 said:
Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 12:32:46 PM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/17/2002 9:05:10 AM
Click to expand...
a Roxio burning engine and Adaptec's ASPI v4.71 are present; both are potential trouble makers;


Greetings from
Duracell
 
C

c_wag03

Member
Duracell said:
i don't have a clue about "Focus or tracking error" but this:


a Roxio burning engine and Adaptec's ASPI v4.71 are present; both are potential trouble makers;


Greetings from
Duracell
Click to expand...


How do I get rid of them?
 
C

c_wag03

Member
I just tried the drive in my friends computer, and it worked fine...How do I uninstall the Adaptec drivers and engines? I don't have any Roxio/Adaptec programs installed anymore, the only burning programs I use are Nero, DVD Shrink, and DVD Decrypter...How do I uninstall those other drivers, and/or where/how do I get new ones?
 
S

scarecrow

1
c_wag03 said:
I just tried the drive in my friends computer, and it worked fine...How do I uninstall the Adaptec drivers and engines? I don't have any Roxio/Adaptec programs installed anymore, the only burning programs I use are Nero, DVD Shrink, and DVD Decrypter...How do I uninstall those other drivers, and/or where/how do I get new ones?
Click to expand...
Many ways, try that simple one:
www.feurio.com
(exhellent uncrippled shareware which installs no drivers, and its system diaagnoosis module can activate/deactivate various system drivers).
ASPI 4.7X wont necesarily harm, but anyway 4.60.1019 or 1021 is surely a better choice under any MS-OS, unless you have exotic SCSI hardware.
 
C

c_wag03

Member
I did the ASPI thing, and still no luck. When I tried to remove the Cdraw thing, or whatever it is, My computer stopped recognizing either of my CD drives. I deactivated it using Feurio, and then My CD/DVD drives no longer were recognized. So I had to reactivate it. Did i miss something?
 
C

c_wag03

Member
Thanks for all your help everyone, but it turns out it was a virus. I did a virus scan and it found like 3 viruses on my comp! So I did a clean install of windows, and now it works. I have one other small problem though. I tried to burn a video (mpeg 2) that I made with Ulead Video Studio 7, and it gave an error. Now everytime I try to use that disc in Nero, it gives "illegal disc" error. When I originally burned, I selected under advanced burner settings "format dvd+rw" option (which I have never selected before, but I thought it was the same as "erase rewritable disc", and since it wasnt blank, I selected it) I think that mught have something to do with it. I've tried erasing the disc with Nero, but it always get up to 100%, then says "Illegal Disc". Any thoughts on this? Its only this one DVD+RW disc. Is there some way in Nero or some other program to un-format a disc or something?
 
Duracell

Duracell

1
c_wag03 said:
Thanks for all your help everyone, but it turns out it was a virus.
Click to expand...
i don't believe a virus itself caused your burning problems; but anyway by formating/reinstalling you got rid of the conflicting burning driver too; :)



Now everytime I try to use that disc in Nero, it gives "illegal disc" error. When I originally burned, I selected under advanced burner settings "format dvd+rw" option (which I have never selected before, but I thought it was the same as "erase rewritable disc", and since it wasnt blank, I selected it)
Click to expand...
"formating" prepares your DVD+RW for packet writing in UDF format; when you want to burn a Video DVD or a plain Data DVD you don't need to format, erasing is enough;
but i don't think the format process causes your current problem; the disc is unfinished (burning process failed) so Nero cannot detect a valid TOC , so Nero don't know how to handle this media; you should give away this media to a friend, so he can try erasing in a different burner with a different burning software;
 
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