Trouble In Paradise

[ajr40]

I have 2 A07 XLA`s 6 months old both burn magificently, and as of today 1 went down,refusing to recognise any type of dvd and dvdr,the other 1 went down an hour later doing the same,but they both find and read and write cds,
checked for viruses but has none, so Iam saying HELPPPPPPPPPPPPPPPPPPPP.lol

 

[LTR12101B]

In the same machine?

Any significant problem with dust or smoke?

What is strange, is TWO drives going down in succession - both at the same time, and I'd suspect that some event damaged them both.

As far as I can understand, there should not be any software difference in reading, though there would be in writing.

If they are still under warranty, than do NOT even try a cleaning CD unless advised to before returning.

I'm wondering if Nero (if thats what you use) would show anything useful in the log - if it doesnt get anywhere near starting a DVD burn.

Have you updated anything, like IDE controller or chipset drivers?

Having had a DVD-ROM go incapable of reading DVDs (but still reading CDs), I fear the worst, but how the hell can two drives go the same way in such a short space of time - even if there was a faulty batch?

I'd look at any media (blank or otherwise) that you were using at the time, and see if there is some damage or contamination.

 

[ajr40]

they worked fine in the morning,I use disc juggler and can burn two at once with 2 hds of course.they were bought from seperate suppliers.and a month apart,5 and 6 months ago,returned 1 today under warranty,and the other goes back tomorrow,had to purchase a 16x at a reasonable price,
haven`t updated any new software or hard ware.tried them on other machines and found there was a vibration and a groaning noise,altho could have been me,lol to me sounds like laser but is weird that both go on the same day,

 

[ajr40]

as stated above there was a log in discjuggler and it passed all reports,but it occured when u insert a dvd retail or blank,they refused to read