I wanted some advice/views from members of this forum regarding a purchase i made approx 16 months ago which was a Video editing Board, a Dc30Plus board by Pinnacle (for those who are familiar). I purchased this for £450 + which is not actually cheap!. I have now been imformed that this board will not work on windows xp, (which i have recently installed) as there are no updated drivers available and wont be as this particular model is end of line....so basically for me thats £450+ in the bin! which i pretty pissed off about!!- I dont really want to revert back to windows ME because im planning to buy a new pc anyway this xmas which will have windows xp installed as default, and i think windows xp is an big improvement from Me.
I have wrote to Pinnacle Customer Relations about this matter and currently awaiting reply. Just wanting some views/opinions from members regarding whether i am intitled for some form of compensation .i.e a updated new compatible board.....where actually do i stand?
I really do think i should be offered a new board or something like that!!
Help!!
thanks for taking time to read this
dave
I have wrote to Pinnacle Customer Relations about this matter and currently awaiting reply. Just wanting some views/opinions from members regarding whether i am intitled for some form of compensation .i.e a updated new compatible board.....where actually do i stand?
I really do think i should be offered a new board or something like that!!
Help!!
thanks for taking time to read this
dave