can any one advise me on a no download time limit broadband server. I'm getting cut off by my present server. I signed up for no limits. Here's the email I recieved off them.
Important Information about your Tiscali account
We notice that your recent usage has been extremely high on your broadband account. Unfortunately your current level of usage is adversely affecting the service we can offer other users.
All of our users have the right to an acceptable quality service and to ensure this, Tiscali employs a fair usage policy. This gives Tiscali the right to terminate the accounts of customers whose usage is adversely affecting other customers' quality of service. This is detailed in clauses 5.9 and 13.2.4 of the Terms and Conditions of our Broadband service.
Your Tiscali Broadband account will therefore be terminated on May 1st 2005. In the meantime we will manage your broadband usage at peak times, to ensure it does not adversely affect other customers. This means you will share available bandwidth at these times, with other users also identified as having extremely high usage.
If you would like to cancel your account straight away please email bbcanx@uk.tiscali.com
Alternatively, if you have a query regarding this letter then you can email broadbandservices@uk.tiscali.com
Yours sincerely,
Tiscali Customer Service Team.
To view our terms and conditions please visit: http://www.tiscali.co.uk/broadband/tcs.html
For more information on our fair usage policy go to:
http://www.tiscali.co.uk/aboutus/aup.html
Please also note that Tiscali does not support migrations. Once your account has been cancelled it will take BT approximately 10 days to release your line.
Important Information about your Tiscali account
We notice that your recent usage has been extremely high on your broadband account. Unfortunately your current level of usage is adversely affecting the service we can offer other users.
All of our users have the right to an acceptable quality service and to ensure this, Tiscali employs a fair usage policy. This gives Tiscali the right to terminate the accounts of customers whose usage is adversely affecting other customers' quality of service. This is detailed in clauses 5.9 and 13.2.4 of the Terms and Conditions of our Broadband service.
Your Tiscali Broadband account will therefore be terminated on May 1st 2005. In the meantime we will manage your broadband usage at peak times, to ensure it does not adversely affect other customers. This means you will share available bandwidth at these times, with other users also identified as having extremely high usage.
If you would like to cancel your account straight away please email bbcanx@uk.tiscali.com
Alternatively, if you have a query regarding this letter then you can email broadbandservices@uk.tiscali.com
Yours sincerely,
Tiscali Customer Service Team.
To view our terms and conditions please visit: http://www.tiscali.co.uk/broadband/tcs.html
For more information on our fair usage policy go to:
http://www.tiscali.co.uk/aboutus/aup.html
Please also note that Tiscali does not support migrations. Once your account has been cancelled it will take BT approximately 10 days to release your line.