Hi all
firstly, this is not directed at anyone but I thought it better I mention it in this thread as most will read it who do have issues
think back to other pieces of software that were first released and the bugs they encountered
I remember quite a few and some took a lot longer than a few days to come up with fixes
so if people can just bear with it for now as I'm sure most will then we'll come up with the answers but please don't start asking when it will be fixed or released. We do read the threads and are fully aware of every issue raisd. There is no need to post a reply within a few hours asking for anwers to your problem or use the PM's as we will answer in the forums where everyone can see but we can't be here 24/7. Even if we don't reply, that doesn't mean we haven't read the post and are looking into it. I will try to keep you informed as much as possible as I'm dropping hints to some updates for issues even now as I have no problems sharing development with you all
You guys are part of this project and some have followed it from the beginning and supported us all the way and I hope we can repay you by making things simple and quick so you have more time to enjoy other things in life
we're just the same as you guys remember, not some faceless company or developer who is just after the money. We will treat you in the same way as we would like to be treat ourselves and will do our best to satisfy you all
We have always known people may not like the software for one reason or another but that happens with everything I suppose. People even have issues with the freebies such as DVDShrink and pester him about updates and fixes etc and I can imagine how he feels
bear with us for now until we get over the initial teething problems
cheers and thanks for listening
