BTC dvdrw 1004 help

badboy

badboy

1
hopin someone on ere can help, i'm havin problems with my btc dvdrw1004 writer, the drive will not detect any form of dvd media, be it original or a blank disk, or a disk i have already burned.. it will detect a few standard cd's but wont detect and blank writable cd's either.. the drive is less than 4 months old, and i am completely stuck.. anyone got any idea's?
 
VIPER_1069

VIPER_1069

1
@badboy ...allo mate glad you made it here with yer 1st post lol ya took long enuff :p
and finally got yer question down in text here bud ....

You will be glad to know or not glad as the case maybe that you are not alone i found some posts on cd freaks here > <a href=" http://club.cdfreaks.com/showthread.php?threadid=79249">btc probs</a>

also has a link for firmware update :)


they ALSO have a dedicated section for btc here ><a href="http://club.cdfreaks.com/forumdisplay.php?forumid=84">BTC FORUM</a>

...make sure you dont defect there mate and come straight back when yer sorted and let us know how you get on :D

..... or i will come round and kick yer butt mate lol ;)
 
badboy

badboy

1
firmware

right i have updated the firmware already from the btc website, did absolutely nothin !! it all started to go wrong when i put a blank dvdrw in the drive, it tried to read it for a few seconds and spat it out.. but about 10 mins b4 i had burnt a dvdr disk fine ?! since then it wont read any type of dvd media, or most cdr, it wont burn nuffink... alright( viper ) .. cheers for the help guys, but i am stuck as to what i do next, i have e mailed the manufacturer about getting an exchange under manufacturers warrenty, however i too have read from various sources that the btc is basically a shit drive.. so i am holding little faith in ever hearing anything at all from them !

after reading a post on cd freaks

My problem is that I am not able to burn any DVDs. Only the first time it worked: I burned a Video-DVD on the +RW-Disc that was included in the package with the drive. But since that I always get an error message.
Click to expand...
it becomes apparent that btc are doing something illegitimate with there drives.. anyone got any idea what i can do next, the drive cost me £117 in october last year, I dont wanna give up an all that cash i have spent !!
 
badboy

badboy

1
longroad ahead

well, got a reply off one of there goons, simply said...

Looks like your drive is defect. Pls. contact your dealer and get a replacement. Once you have the replacement, install the latest firmware IMMEDIATELY before attempting to burn any DVDs.
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thing is, I thought he was the dealer I was contacting, the drive is made by BTC, and he worked for BTC ?!?!

as for the firmware, the latest was already on the drive, that i have now, but i still tried to even re flash that to no joy..

Grrr..

I have now e mailed every customer help address on there european website, the trouble is they have no uk office, the closest is in france!


the story continues....
 
Blane

Blane

1
It looks like the old runaround to me. Do you still have all the paper work that came with the drive? Maybe in one of those there's a number,address, or email to contact someone because it seems your going to have to ship it somewhere to get a replacement.
 
VIPER_1069

VIPER_1069

1
I think blane its an unboxed O.E.O. drive badboy is one of my best mates :)

asked him to come here see if we could get him an answer :)

hopefully he will get a response from one of the sites he mailed !? :)

if they are nice enough they should pay the P&P to have it collected and replaced if found to be faulty :)
 
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