After Criticism, Sony Issues Fix for Hidden Rootkits

Sony (NYSE: SNE - news) has admitted that it included a stealth rootkit on some music CDs shipped in 2005 and has issued an update to remove the hidden software one day after it was discovered. The company had drawn criticism from security experts who warned that the technology could serve as a tool for hackers.
The nearly undetectable monitoring utility, part of the company's digital-rights management (DRM) technology, was aimed at preventing consumers from producing illegal copies of CDs. The software installed itself automatically in Windows systems whenever a CD was inserted. Any files contained in the rootkit are invisible and almost impossible to remove.
Security expert Mark Russinovich of Sysinternals discovered the hidden rootkit and posted his findings on the company blog on November 1st. Russinovich wrote that although he checked in his system's Add or Remove Programs list, as well as on the vendor's site and on the CD itself, he could not find uninstall instructions. Nor, he says, could he find any mention of it in the End User License Agreement (EULA).
Stealth Tactics
A rootkit is a set of tools commonly used by hackers to circumvent antivirus software and control a computer system. Most rootkits are engineered so that common PC monitoring mechanisms cannot detect them. The rootkits are designed to tuck themselves in to the most basic level of the operating system and remain hidden from users.
A Finnish antivirus company, F-Secure, reported that it had spent several weeks recently trying to find the cause of some unknown files reported by a user who suspected an audio CD as the cause.
Mikko Hyppnen, chief research officer at F-Secure, said hackers could use the rootkit to insert their own files by inserting a simple command at the beginning of the file name that would render them undetectable by most antivirus software. On the F-Secure blog, Hyppnen wrote that he heard rumors that Universal is using the same DRM system on its audio CDs.
Privacy? What Privacy?
Although industry analysts said they cannot fault Sony's motives, some saw the company's initial failure to disclose the hidden technology as a violation of U.S. copyright laws. According to Jared Carleton, an analyst at Frost & Sullivan, Sony is overstepping the fair-use clause that gives consumers the right to make backup copies.
"[Sony] is saying, 'No, we are not going to pay attention to U.S. copyright law that's been generally accepted for the past 30 years,' " he said.
Carleton likened the hidden DRM to malware, and said it was no different than adware and spyware. He said that if Sony was shipping DRM-protected CDs, the company needed to put a notice on its packaging. Consumers understand that artists should be paid for their music, he said, but he added that consumers don't like this type of secrecy.
Andrew Jaquith, senior security analyst at Yankee Group, said the company behaved badly and that there could be a backlash. He said that the desire to protect intellectual property is understandable, but that Sony should have been upfront about its DRM technology, and would have been better off using industry-standard software.
"I haven't seen a single positive comment about this and it makes them look at little slimy," Jaquith said. "They should have been above-board and should have used software that they hadn't cobbled together themselves."
On the Web page containing the update, which enables users to detect and remove the rootkit, Sony said its technology did not pose a security risk. "This component is not malicious and does not compromise security," the company's post said. "However to alleviate any concerns that users may have about the program posing potential security vulnerabilities, this update has been released to enable users to remove this component from their computers."
The fix can be downloaded at http://cp.sonybmg.com/xcp/english/updates.html.


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I know one thing, i will never buy anythin sony again after this if thats how they treat loyal customers, i hope they get sued to hell, i heard what they did wasnt illegal in the UK cause they had U agree to the EULA even tho the EULA didnt mention it at all untill they were found out & they then changed the EULA, screw em.

BaNzI :D
 
it should NEVER of happened in the first place!


they could of got around it IF they had put even a disclaimer sticker on the products warning of its protection sure hundreds maby thousands would of avoided the purchase of said items but.... it would of saved SONY from having red faces over all this lol :D
 
Sony to Suspend Making Antipiracy CDs

By TED BRIDIS, Associated Press WriterFri Nov 11, 7:46 PM ET

Stung by continuing criticism, the world's second-largest music label, Sony BMG Music Entertainment, promised Friday to temporarily suspend making music CDs with antipiracy technology that can leave computers vulnerable to hackers.
Sony defended its right to prevent customers from illegally copying music but said it will halt manufacturing CDs with the "XCP" technology as a precautionary measure. "We also intend to re-examine all aspects of our content protection initiative to be sure that it continues to meet our goals of security and ease of consumer use," the company said in a statement.
The antipiracy technology, which works only on Windows computers, prevents customers from making more than a few copies of the CD and prevents them from loading the CD's songs onto Apple Computer's popular iPod portable music players. Some other music players, which recognize Microsoft's proprietary music format, would work.
Sony's announcement came one day after leading security companies disclosed that hackers were distributing malicious programs over the Internet that exploited the antipiracy technology's ability to avoid detection. Hackers discovered they can effectively render their programs invisible by using names for computer files similar to ones cloaked by the Sony technology.
A senior Homeland Security official cautioned entertainment companies against discouraging piracy in ways that also make computers vulnerable. Stewart Baker, assistant secretary for policy at DHS, did not cite Sony by name in his remarks Thursday but described industry efforts to install hidden files on consumers' computers.
"It's very important to remember that it's your intellectual property, it's not your computer," Baker said at a trade conference on piracy. "And in the pursuit of protection of intellectual property, it's important not to defeat or undermine the security measures that people need to adopt in these days."
Sony's program is included on about 20 popular music titles, including releases by Van Zant and The Bad Plus.
"This is a step they should have taken immediately," said Mark Russinovich, chief software architect at Winternals Software who discovered the hidden copy-protection technology Oct. 31 and posted his findings on his Web log. He said Sony did not admit any wrongdoing, nor did it promise not to use similar techniques in the future.
Security researchers have described Sony's technology as "spyware," saying it is difficult to remove, transmits without warning details about what music is playing, and that Sony's notice to consumers about the technology was inadequate. Sony executives have rejected the description of their technology as spyware.
Some leading antivirus companies updated their protective software this week to detect Sony's antipiracy program, disable it and prevent it from reinstalling.
After Russinovich criticized Sony, it made available a software patch that removed the technology's ability to avoid detection. It also made more broadly available its instructions on how to remove the software permanently. Customers who remove the software are unable to listen to the music CD on their computer.


 
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