Yeah... been reading some other forums where people have failed flashes.Might be their own fault!The new firmware makes the drive more media friendly..at a cost it seems.
You own the drive RW?cool...Deb just ordered me one for Christmas!
Here is a post by a not so happy customer..saw a couple others.
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Great first impression to SONY CORPORATION!!
receive my dru500a on Friday November 8th after trying to find one for three weeks. Burnt two dvds and on Tuesday November 12 I flashed my firmware from 1.0c to 1.0d and my dru500a becomes a DW-U10A drive, whatever the heck that is. After emailing SONY support and calling them, the bottom line is they have no clue whatsoever and Friday November 15th I find out I have to ship the drive to SONY, wait another 3 - 4 weeks minimally for them to repair or replace the drive!!
Kudos is all I can say! Believe it or not, I've purchased two sony products in my 40 years of living and based on this outcome, not to mention when I'll actually get my drive back, it will be my last!! They have no cross ship program, nothing at all and the level two support person I spoke with today, basically did not care at all! Lets keep Sony the number 1 electronics company and keep buying their stuff! Bad taste left after this and their support? What support? Nothing was even attempted and I don't care about the fact that the drive is new.. Wait for something else to come out and don't waste your time. Perhaps its an isolated problem, perhaps not, but flash the firmware for a dru500a with a manufacturer date of October 02, 2002 and I hope you have better luck...
Comments posted by Burger who rated this Writer 1 of 10 - November 15 2002