QSI DVD/CD-RW Problem

[orakzai]

I have HP Compaq NX9010 laptop.I use XP.My CDR dose not read any media,but only one DVD tilte I have.It appears in My Computer and in Device Manager but not recognize any CD.When I clicke its drive letter,appears an empty windows.It was preveiously working nice.I dont know what did happened to it that not working right now.I have roxio easy Cd Creator.
It does not play any data CD music CD nor DVD except one.
Please help me

 

[Duracell]

Hi orakzai, Welcome to our forum!

there are a few things to try:
- uninstall Roxio ECDC,
- uninstall Roxio's DragToDisc/DirectCD/PacketCD,
- disable XP's "IMAPI" service: http://www.dvdrbase.com/showthread.php?t=32137
- use Ahead's cleaning tools: http://www.nero.com/en/631938356417810.html
if this all won't help anything, it's probably a hardware failure;

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Greetings from
Duracell

 

[orakzai]

Not solved Problem

I did all as you told me,but still my dvd not work.I am wonder that why dose it play only one movie DVD if it is hardware failure.

 

[Duracell]

you can always try a fresh XP install, plain without any softare;
so you see if it was a driver/software conflict or if there is still a hardware problem;