pcAnywhere Connection Problem

Hello to all the people around.
I have some pcAnywhere troubles, and I don't know how to solve them.
I try to connect to a host PC using modem. the host is waiting, phone ringing, but the PC doesnt answer the call.
Host member tried to call me - "call Remote". It still doesnt work, this time my PC doesn't response the call.
Both PCs are running XP OS, and I know there is no problem on my PC, because I am able to connect other PCAnywhere Hosts.
Is there any solution for this?
maybe the problem is the modem on the host pc? or maybe it is another problem?
Pleeeease HHHHHEEEEELLLLPPPP!!!!!!!!!
 
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