Any BT engineers in the house?
I have btopenworld with the version 1 wallbox which has an ADSL and phone plug on it. It was installed by BT and wired into an extention which was linked directly to the main box in my hall.
I have had to move rooms and need to rewire my connection but when i connected all the wires directly into the main box i get no ADSL signal and no phones in the house work. I have checked all the connections and they are wired right. However when i reconnect the box on my extention upstairs it all works fine. Also if i open the ADSL box upstairs i loose all phones in the house.
Please help me before i burn my house down and claim off the insurance to rebuild it. BT will move my connection for 150 quid but i am not made of money.
FIXED today by an offduty BT engineer. He says the main box needed to be crosswired? but all is now well.
I have btopenworld with the version 1 wallbox which has an ADSL and phone plug on it. It was installed by BT and wired into an extention which was linked directly to the main box in my hall.
I have had to move rooms and need to rewire my connection but when i connected all the wires directly into the main box i get no ADSL signal and no phones in the house work. I have checked all the connections and they are wired right. However when i reconnect the box on my extention upstairs it all works fine. Also if i open the ADSL box upstairs i loose all phones in the house.
Please help me before i burn my house down and claim off the insurance to rebuild it. BT will move my connection for 150 quid but i am not made of money.
FIXED today by an offduty BT engineer. He says the main box needed to be crosswired? but all is now well.
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