hi & welcome
try 2 manually remove it by using a pin..there should b a hole where u could insert a pin 2 manually open the drive
the drive's led doesn't light /blink?
is it behind detected @ boot time & by the OS?
Have you tried to open the tray via a software command? (rightclick the CD-ROM icon on explorer and pick "eject"). If this works, then there is a program running which locks the drive.
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