"after a few weeks the customer burns music cd and after burning 2 songs it comes up with an error. "
A new PC with ANY burn prog should NOT work ok for 2
weeks and *then* have problems. Or are you saying...
"After using the new PC for 2 weeks *then* they try to
burn a CDR and get errors?"
If this is the case, it sounds like they are trying to burn
'on the fly' and are getting 'Buffer underuns'.
Or, are you saying "they burn CDRs ok for 2 weeks *then*
have a problem"?
This sounds like a 'temp folder' prob to me. They need to
clear all 'temp' 'cache' stuff.
If you are selling NEW PCs with XP installed, I SERIOUSLY
recommend you sell them with NTI Pro. This prog is as easy
to use as Roxio and is as stable as the old Nero 5.0xxxxxx
series.
ADVANCED users may want to try VOB and the miriad of other
options available but, if you are SELLING NEW PCs to LAMERS
with XP pre-installed, use NTI! You will have MANY less 'service'
calls.
Good luck!
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