Error 711, please help

[sameoldstuff]

Hi,

I'm using WinXP Pro. After using the repair option in winxp setup, I cannot make new connection (dial-up network). When I try to check the advance dial-up setting, I get a 711 error. Before the repair, I had no problem connecting to the internet or making new connection.

Here what the error says:

Network Connections

Cannot load the Remote Access Connection Manager service.
Error 711: A configuration error on this computer is preventing this connection.

Also, I have attached a picture to further explain the problem. As you can see from the picture, the top two options are unavailable.

 

[Duracell]

check this:

Start > Settings > Administration > Services > RAS Remote Access Service > start type "automatic"


Greetings from
Duracell

 

[sameoldstuff]

Thanks for the info Duracell.

I did what you suggested but I got an error 5: access denied, which is kind of strange since I'm logged in as admin. I also tried the Microsoft knowledge base which suggest I should start 1) telephone 2) Remote Access Connection Manager 3) Remote Access Auto Connection Mananger to no avail.

I problem just do a fresh install which is a pain is the donkey.

 

[Duracell]

I did what you suggested but I got an error 5: access denied, which is kind of strange since I'm logged in as admin.

very strange; i'm thinking too a fresh install is the best solution;


Greetings from
Duracell

 

[Johnny™]

I tired a repair of windows XP before with a nasty result as well... i dont think the repair option has been perfected.... a clean install is always better and also the only way windows will work rite

 

[Steve_Marshall]

Try reinstalling XP SP1

http://support.microsoft.com/default.aspx?scid=kb;en-us;329441