2.56 is out and better than ever.
Troubleshooting
Conflicting Software
Almost all errors are caused by conflicting software packages, error 96 and error 304 are the most common, 99% of which can be fixed by removing or disabling any of the software packages you have from the list below.
InterActual Player and PC Friendly - These programs are made by the movie industry to hinder copying. These programs are DVD software viewers that often come on DVD movie discs, and will try to install themselves every time you watch a movie on your computer. Please make sure to NOT let these install. They are both poor quality players and we suggest you use WinDVD or PowerDVD, both of which can be obtain for free on a trial basis.
Ahead InCD,
Veritas Record Now,
DLA (includes HP DLA)
B's Clip,
DirectCD (component of EasyCDCreator)
InstantRead/InstantWrite
These software packages will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. If you have any of these packet writing software packages you must remove them from your computer system for DVDFab to function correctly.
Spyware (example: Gator, NewDotNet, OfferCompanion) - These programs serve no good purpose and may interfere with the normal operation of the burning software. Download Adaware 6 SE (Personal Edition) from
www.lavasoftusa.com ensure you download any and all updates and then set it to do a full system scan, remove any objects it finds.
With adaware you must download any updates available prior to scanning your system, we recommend scanning your system every few days to ensure it remains in optimum running condition.
GoBack - This backup software constantly runs in the background (Terminate and Stay Ready) and may need to be disabled if you experience problems.
McAfee virusscan and Norton AntiVirus - These anti-virus software can cause errors while burning. If you experience problems while burning, you can disable the software temporarily by right clicking on the icon in the lower right side of the task bar. When the burn is complete, the software can be reactivated.
StopZilla and MyStorageGuard - Theses software can hinder required the installation of the software. If you experience problems installing the software, you may need to temporarily disable the software.
Napster 2.0 - This software includes some basic burning software (made by Roxio) that can cause burning problems if it is running. You will need to close this program completely before trying to use our software.
Easy CD Creator 4.x - Due to the age of this package, it is no longer updated by the authors. There are bugs present in this older system that will cause numerous problems on your machine, not just with our software. Please uninstall completely, and consider either the new 6.x version from Roxio (
http://www.roxio.com). The newer version installed without the Packet Writing software (DirectCD/Drag to Disk/InCD) works well with our software.
Error Code List
These error codes are created for your reference, if you encounter any of these error messages while using program and you do not have any of the software packages listed above installed, please contact our technical support team with this error code and we will solve the problem with you.
1) Compress Copying Errors : Failed when copying DVD.%d
(%d is the error code)
272 // ERR_READING_DVD
288 // ERR_READING_VOB
304 // ERR_CREATING_VOB
320 // ERR_OPENING_VOB
336 // ERR_FILE_NOT_FOUND
352 // ERR_ENCRYPTED
368 // ERR_COMPRESSING
80 // ERR_MISSING_DVD
81 // ERR_MISSING_DESTINATION_FOLDER
82 // ERR_CANT_OPEN_VIDEO_TS_IFO
83 // ERR_CANT_OPEN_FILE_TO_WRITE
84 // ERR_CANT_OPEN_FILE_TO_READ
96 // ERR_UNKNOWN_EXCEPTION_DURING_COMPRESS
1024 // ERR_INVALID_COPY_METHOD
2) Double Layer Copying Errors : Failed when copying DVD.%d
(%d is the error code)
4096 // Error_OpenFile
4097 // Error_ReadFile
4098 // Error_WriteFile
4099 // Error_FileType
4100 // Error_CantAuthDevice
4101 // Error_FileScambled
8192 // Error_UnexpectedPacket
8193 // Error_SectorNotFound
8194 // Error_WriteCG
12288 // Error_CantFindSplitPoint
12289 // Error_NoValidIFOFileFound
12290 // Error_IFOFileMissing
12291 // Error_CantCopyIFOFromSource
12292 // Error_CantWriteIFOFile
12293 // Error_VOBFileDoesntMatchSectorSize
12294 // Error_VOBFileIsMissing
12295 // Error_CantCopyIFOFile
12296 // Error_NumberOfTitlesWrong
12297 // Error_TitleNotAssignedToDisc
12298 // Error_Unknown
3) Burning Errors : Failed when writing DVD.%d
(%d is the error code)
1 Passed folder contained no files
2 IFO / BUP are missing
3 IFO contains invalid data. Will not work on some DVD players
4 Access to files can't be gained
5 Files are too big to fit on a DVD+/-R(W)
6 Media is not ready to be written (see above)
7 Erasing a RW media has failed
8 There is not enough space in temp folder to setup the temp file
9 Image can't be built - lot of causes, including lack of hard disc space.
10 Formatting media has failed
11 Device is busy
12 initialization of the writing device has failed
13 Failed to start the data buffering. Probably a windows out of memory
14 Media is bad
15 Finalization process has failed
16 Writing failed (write error or process aborted)