DVD not reading dvd roms

[rising1]

Hiya all.....I've just registered. Not too sure if i'm in the right forum.
I'm trying to install Everquest 2 of a dvd rom and it keeps coming up with error 6002.
The dvd drive also isn't reading dvd films at all and only reads the dvd demo discs that u get with the magazines on and off.
Any help guys would be very appreciated.

paul

 

[PC-GUY]

Welcome paul. Please don't double post I deleted the other one. Have you set the region on your dvd rom? Just a guess.

 

[rising1]

hiya pc guy. Sorry m8 but i've no idea how to do that. Can you do things like that on a p.c. ?

 

[PC-GUY]

Ok,, Lets start with what brand DVD rom (& Firmware) & OS?
I ask because I heard about a sony drive not reading DVDs with out a firmware update.

 

[serjer]

also r ur discs scratched or not?