Dvd Just spins

Hi all my friend has brought a dvd from the net, at the site it said that 90% of dvd players would play this music concert dvd but when he got it guess what it just spun up no play he said he had played lots of simular dvd no prob. Is this something to do with dvd +r & -r & if so can backing it up overcome this or is that just life. Thanks in adv :(
 
"return it and get a refund" Why waste a DVD Media to backup something that don't work in the first place :confused:
 
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