Please
Read thier Faq.
Q. Is DVD X Copy compatible with Windows ME and Windows XP?
A. DVD X Copy is compatible with Windows 98/ME/NT/XP and 2000. DVD X Copy will NOT run on Windows 3.1.
Q. Is DVD X Copy compatible with Macintosh?
A. DVD X Copy is not compatible with Macintosh systems at this time. Check back with us in the future.
Q. What is the minimum requirements for using DVD X Copy?
A. - Pentium III 500mhz with 128mb of RAM
- Windows 98/ME/NT/2000/XP
- A DVD recordable drive connected to your computer
- Blank DVD-R(W) or DVD+R(W) discs (for recording)
Q. Is your software just a bundle of freeware or shareware?
A. No! DVD X COPY is a true "One-Click" application developed by our team at 321Studios. There is no freeware or shareware programs included in DVD X COPY.
Q. Can copied DVDs be played on a standard DVD Player?
A. Most DVD R(W) discs will play in your home DVD player. Please check with your Owner's Manual or Manufacturer to see if your player supports DVD recordable discs. To see a list of compatible DVD+R and DVD+RW players, click here.
Q. How many discs are required to burn one DVD?
A. Many DVD movies will fit onto one DVD disk, but on occasion, you will need/want to split the DVD onto
two DVD+R disks.
Q. How long does it take to copy a DVD with DVD X COPY?
A. Some newer model computers can copy a DVD movie in one hour or less. Older computers may take a little longer, depending on the speed of their processor and DVD burner.
Q. Will my copy retain the same quality that is on my DVD?
A. Every copy made with DVD X COPY software is EXACTLY like the original. There is no video or audio compression. DVD X COPY is the first program to copy ANY DVD movie without any loss in quality.
Q. Does the copy retain all of the bonus footage and menus?
A. DVD X COPY will give you the option to copy BONUS footage, like trailers, interviews and other special features.
Q. Will DVD X Copy work with all DVD burners?
A. DVD X COPY supports almost every DVD burner on the market. Below is a list of supported DVD+R(W) and DVD-R(W) Burners:
Currently supported DVD-R(W) recorders:
+ Pioneer DVR-S101 (DVD-R, max 3.95 GB, external SCSI drive)
+ Pioneer DVR-S201 (DVD-R, max 4.7 GB, external SCSI drive)
+ Pioneer DVD-R7211 (DVD-R, max 4.7 GB, internal SCSI drive)
+ Pioneer DVR-A03 (DVD-R(W), max 4.7 GB, internal IDE/Atapi drive)
+ Pioneer DVR-A04 (DVD-R(W), max 4.7 GB, internal IDE/Atapi drive)
+ Panasonic DVD-R SW-9501 (DVD-R, Max 4.7 GB, external SCSI drive)
Currently supported DVD+RW recorders:
+ HP DVD Writer 100j (Max 4.7 GB, internal IDE/Atapi drive)
+ IDE-DVD DVDRW6001 (Max 4.7 GB, internal IDE/Atapi drive)
+ Philips DVD6001 (Max 4.7 GB, internal IDE/Atapi drive)
+ Philips DVDRW1208 (Max 4.7 GB, internal IDE/Atapi drive)
+ Philips DVD+RW-D01 (Max 4.7 GB, internal IDE/Atapi drive)
+ Ricoh DVD+RW MP5120 (Max 4.7 GB, internal IDE/Atapi drive)
+ Ricoh DVD+RW RW5120 (Max 4.7 GB, internal IDE/Atapi drive)
+ RICOH DVD+RW 2.4x8AA (Max 4.7 GB, internal IDE/Atapi drive)
+ <brandless> DVD+RW RW5120 (Max 4.7 GB, internal IDE/Atapi drive)
+ Sony DRU110 (Max 4.7 GB, internal IDE/Atapi drive)
Q. Is the DVD X Copy Software complicated?
A. DVD X COPY may be the easiest software you'll ever use! Insert your DVD Movie and a Blank DVD R(W) disc and click "COPY NOW" to begin copying your DVD movie. This can be done 1 of 2 ways:
1. If you have a DVD Recordable Drive AND a standard DVD Rom Drive, you may insert both the BLANK DVD R(W) disc and the DVD Movie you wish to backup.
~OR~
2. Insert your DVD Movie and click COPY NOW until DVD X COPY asks you to insert a blank DVD R(W) disc.
It couldn't be easier!
Q. How do I know DVD X Copy will work for me?
A. That's why we offer a full, unconditional money back guarantee on our shipped product. Although the DVD X Copy software product has proven itself time and time again, there are rare exceptions when our customers cannot make the product function, for reasons related to their particular hardware and software configurations. It doesn't happen very often, but in any case, we are always more than happy to honor our agreement and refund your full purchase price (less shipping & handling) if you are dissatisfied with the DVD X Copy product for any reason.
Q. How can you make such an offer on your guarantee?
A. Due to the large volume of consumer purchases, we can keep the price low and provide a rock solid guarantee. We already know that the majority of our customers appreciate the value of the DVD X COPY product line and also appreciate the email support, product enhancements and upgrades available only to registered users of the product.
Q. Can I purchase by telephone?
A. Absolutely! You can call 866-267-9693 toll free and talk to a live sales operator. Please remember if you have any questions about the product or need technical support, email us at
support@dvdxcopy.com. The phone operators cannot answer your questions that are not already answered in this FAQ.
Q. Can I download a demo of the software?
A. Presently, we don't offer a demo for download. We are however working on one at this time and have plans to release a demo.
Q. Can DVD X Copy be used to copy rented DVDs?
A. You cannot use DVD X Copy to copy rented DVDs. DVD X Copy should only be used to make copies of DVDs you own for your personal use. Copyright laws protect the rights of artists and film companies, and 321 Studios asks that you respect those rights.
Q. Is it legal to copy DVDs I own?
A. Yes, you may copy DVDs you own for your personal use. You cannot copy DVDs in order to sell or give away copies, or for any commercial purpose. 321Studios respects the rights of artists and film companies, and the proper use of DVD X Copy does not violate those rights.
Q. Is DVD X Copy illegal?
A. 321Studios respects the rights of artists and film companies, and the proper use of DVD X Copy does not violate those rights. It is legal to make copies of DVDs you own for your personal use. You cannot copy DVDs in order to sell or give away copies, or for any commercial purpose