I belive CDR Identifier requires ASPI - if you do not have a suitable ASPI layer, then that may explain it.
If you use Nero, try using the Nero Download WinASPI in the same directory as the program.
I'm wary of making other suggestions, as some ASPI versions will do bad things to some versions of windows. (FORCEASPI!)
How about NERO INFOTOOL
w*w.cdspeed2000.com
It's nothing to do with nero, other than they bought in to it!