Bsod

[Speedwa]

Greetings from Sydney guys.

I am hoping that someone can assist with a problem I am having with my machine.

My machine keeps crashing and re-booting constantly. Before the crash, the BSOD (blue screen of death) appears for about 1 second. Needless to say, it doesn't remain on the screen long enough to view what the problem is. When my machine restarts, a window appears which reads "Windows has recovered from a serious error" and when you click to find out about the error, the following error message (signature) appears;

" BCCode:d1 BCP1:00000004 BCP2:00000002 BCP3: 00000000
BCP4:F87B5D10 OS Ver: 5_1_2600 SP:1_0 Product: 256_1"

I have been trying to rack my brain about what could be causing the crashes. I'm leaning towards either a problem with the RAM or one of my two hard drives may be faulty. Does this sound feasible or am I way off???

There is no rhyme or rhythm as to when these crashes occur. Sometimes it occurs while I am using Microsoft Word, the internet, DVD writer or DVD player. Sometimes it does it straight after I have booted the system????

I have downloaded some software from the internet but I can't think how this would be causing the machine to crash at different times whilst differing applications are running???

My system is as follows:

Pentium 4, 2.4ghz, with 512 mb PC2700 DDR Ram , Asus P4S333 motherboard (sound on board), with DVD ROM and DVD Writer, 1 x 40Gb Western Digital Hdd (7200rpm) and 1 x 80Gb Western Digital Hdd (7200rpm), 1 x 64MB GII MX 400. I am running Microsoft Windows XP with associated SP's.

If anyone has any thoughts whatsoever, I would very pleased to hear them. The guy I bought the machine from has washed his hands of the matter and claims that I have caused the problems by adding software after I bought it off him. Could this be a software problem?

I look forward to your replies.


Dave
Sydney, Australia

 

[zver]

reboots??

Do a search here.....Might be a msblaster worm..Check for trojans and viruses-worms too........install ms security fixes...Good luck

 

[serjer]

wat did u installed b4 these bsod?

 

[Duracell]

disable "Automatic Reboot" in properties of "My Computer" so you will see the complete BSOD; in one of the first 3 lines the causing driver should be mentioned;

Greetings from
Duracell

 

[Speedwa]

disable "Automatic Reboot" in properties of "My Computer" so you will see the complete BSOD; in one of the first 3 lines the causing driver should be mentioned;

Greetings from
Duracell

Thanks Duracell, I'll give your advice a try and I'll get back to you.

Speedwa

 

[Speedwa]

wat did u installed b4 these bsod?

Serjer,
I have installed quite a few programs from the internet over the past three months including Pinnacle's Instant Copy among others. Someone else has also suggested that a recent program that I have installed may be causing the BSOD. I am going to try and reformat my drive and only load the programs I am sure are safe and then see if it continues. If the problem still exists, I'm thinking that it will more than likely that it is a hardware problem.

Thanks for your reply.

Speedwa

 

[FortiTude]

i'm sure it is a software problem ... perhaps not a running prog but device driver installed by a prog

Stop 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL
The Stop 0xD1 message indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.
Interpreting the Message
This Stop message has four parameters:
1. Memory referenced.
2. IRQL at time of reference.
3. Type of access (0x00000000 = read operation, 0x00000001 = write operation).
4. Address that referenced memory.

-> the prog/driver tried to access(read) memory at a address it isnt allowed to (0x00000004)
the interrupt request level was 2 which is a software interrupt

a reformat and clean install should help, and if it appears again roll back to the last state and avoid the software you installed before it occured
forti

 

[Speedwa]

i'm sure it is a software problem ... perhaps not a running prog but device driver installed by a prog

-> the prog/driver tried to access(read) memory at a address it isnt allowed to (0x00000004)
the interrupt request level was 2 which is a software interrupt

a reformat and clean install should help, and if it appears again roll back to the last state and avoid the software you installed before it occured
forti

Thanks Forti,
I'm attempting to do a re-format now. I'm tending to agree with you though. I suppose it gives credibility to all the warnings about downloading free software from the net!!!! Anyway, I'll see how it goes and post a result.

Many thanks for your time.

Dave

 

[roadrulz1964]

Stop/reset error in win XP

I've been following the stop error discussion with interest. For the past six months I've been fighting a similar problem. My error message was as follows: BCCode : d1 BCP1 : 00000004 BCP2 : 00000002 BCP3 : 00000000
BCP4 : F724CBE5 OSVer : 5_1_2600 SP : 1_0 Product : 768_1
As you, I have been getting the "serious error" screen, and the option to send it to Microsoft. After countless submissions to MS, all I could find out was it (might be) a device driver problem. After talking to several computer guru's, and tech support people, the general opinion was "reformat the HD" and start from scratch. At this point I thought WAIT A MINUTE! This very same trouble is why I junked my old computer, and built this new one. To make a long story short, I found the trouble is indeed software. WIN XP is very unstable in certain situations, and when MS says XP compatible software ONLY, they mean it. I had noticed several glitches in my system especially in my printer and MS Intellimouse. The answer to the problem is first list each and every piece of software you are using in your machine. Starting with the major DRIVERS like your video card drivers, motherboard drivers(chips), printer drivers, scanner drivers etc etc etc. My problem was incompatible drivers from Epson. I have an Epson 1270 Photo Printer, and the drivers, direct from Epson caused XP to stop and freeze/restart. The solution was to keep looking for the latest software, and hope someone has fixed the problem. As a point of interest Epson wasn't the only culpurt, I found Microsoft had written incompatible drivers for its own products. The final solution is to visit each and every website that you have purchased products from and download/install the latest drivers. After months of racking my brain, this proved to be the answer. Some people will tell you to "roll back" to an earlier "point" in XP, but in this case it didn't work, because the software was never any good. Some of these problems will hide, until the right situation presents its self, and "bang" down goes the machine. Bottom line: load only known good XP compatible software and watch closley for little glitches, which may give you clues to partially hidden problems. Good luck shooting this trouble, its the most elusive one I've ever tracked.

Mike

 

[malcontent]

IRQL not less or equal? hmmmmmmmmmmmmmm

Read a post I made where I addmitted that I was a muppet, the jist of it is this:

What type of PSU do you use and what is it rated at? You see I had the same problem with my old Athlon rig, After I upgraded most of the PC, I plugged the old m'board, CPU, RAM etc in to a new case with a more powerfull PSU (400W). Not a single BSOD now. Therefore you system may be underpowered, it may not make much sense (it certainly doesn't to me anyway) but it may help