Game Stops Responding (Hangs) or Quits Unexpectedly

[lore]

SYMPTOMS
If you try to start and play certain games on a Windows Home Edition Service Pack 1 (SP1)-based computer, the game may stop responding (hang) or it may quit unexpectedly when the introductory video clip starts. Additionally, you may receive an error message that is similar to one of the following messages:


Video not available - cannot find 'VIDS:IV50' decompressor

-or-

Failed (hr=0x80004002) in pVW-> put_Owner((OAHWND)HWnd)


http://support.microsoft.com/?kbid=327979

[venim]

Thanks about the update