Is ns1.inet.co.th one of your ISP's DNS servers? I would imagine that it is as ns1 more than likely means name server 1. If so, then this would be completely normal for the Services and Controller App to want to broadcast out to it on UDP port 53 and this traffic would need to be allowed to return so you can resolve domain names while browsing websites, fetching mail, etc. I have not used Zone Alarm, but I know in Kerio when applications change, then their checksums change and Kerio verifies that new application should be allowed to access the internet. The SP3 upgrade more than likely replaced the Services and Controller App. Maybe Zone Alarm needs to know that the newer one is OK to allow. First, I would verify that this is your ISP's DNS server and if it is, then I would not worry about it and allow the incoming traffic from that address only or, if they have more than one name server, then those too. I bet your speeds go back up to where they were before.


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