DVD Drive wont recognize DVD disks

[airbag21]

I have a D drive which is my DVD/CD player and I have a E drive which is my DVD/RW.

The D drive (dvd/cd player) plays cd's and software discs fine; however it won't recognize a DVD.

When I am in explorer, I click on the D drive and it says to "insert a disk". I have gone into Device Mgr and uninstalled the drive, I have uninstalled the driver, reinstalled them, uninstalled power dvd and reinstalled it, installed the drivers with my dell disc's and nothing.

Power DVD is what my system came with and I have all the discs.

I have looked around here on posts from people that have the same problem and I try what people suggest but nothing works.

My pc came with XP.

Here are my DVD & DVD/RW drives that I have:

My D drive is the following:

Driver Description SAMSUNG DVD-ROM SD-616T
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File cdrom.inf

Optical Drive Properties:
Manufacturer Samsung
Device Type DVD-ROM
Speed 16x/48x

Device Manufacturer:
Company Name Samsung

My E drive is the following:

Driver Description _NEC DVD+RW ND-1100A
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File cdrom.inf

Optical Drive Properties:
Manufacturer NEC
Device Type DVD+RW
Speed DVD:4x/2.4x/12x, CD:16x/10x/40x

Device Manufacturer:
Company Name NEC Corporation

I have read that people have had problems playing DVD's in there systems ever since the SP2 was installed on there pc's.

Any help would be greatly appreciated.

[PC-GUY]

I would try the drive in another pc but it sounds like the drive went bad.
Some drives when they go bad will lose reading DVD's first.

[VIPER_1069]

has the drive been recently installed !?

do you have both on the same cable !?

are both set to master if on the same cable !?


as per pc-guy try in a different machine if possible

[PC-GUY]

Maybe Kenny has a better answer.

[airbag21]

It's a Dell PC, so however they have them set up, that's the way it is. I am not sure what you are talking about so I probably won't be able to answer those questions.

Also, I don't have another pc to try it in. I know it works, it has to be some kind of program problem thats making it not recognize. I am thinking of just reformatting my pc and starting over and see if that works.

I have had the pc for about 2 years.

[Duracell]

the manual says:

Disc types supported
DVD-ROM, DVD-VIDEO, CD-DA(Audio), CD-ROM, CD-ROM
CD-Plus, CD-Extra, Photo-CD(Single,Multi-session), Video
Enhanced CD, CD-I/FMV, CD-R,CD-RW. CD-TEXT.

DVD+R, DVD+RW and DVD-RW are not mentioned there;


Greetings from
Duracell

[LTR12101B]

It's certainly possible or a drive to go "half bad" - I lost my old DVD-ROM that way ... a Delta OIP-DV1200 that was notorious for that kind of problem - some rumours that it revived if you removed the device on a full moon.

Test it with a DVD coverdisc or any pressed data DVD, to rule out writeable problems and any DVD player codec issues.

Does the other drive play DVD ok?

[classfour]

remove it under device manager, reboot.